911

Education support only a click away with 911 Support online booking system

By College Relations | September 28, 2020
   

911 Students

911 has launched a new online system for students to book appointments with student support services from the comfort and safety of home.

“911 is committed to enhancing student access to services during COVID-19 and this new online booking system will help learners connect with people who can help,” says Meri Kim Oliver, 911 Vice-President Students. 

911 Support is available at , allowing students to book appointments with:

  • Education Advisors
  • Indigenous Transitions Planners
  • Accessibility Coordinators
  • Co-op and student employment expertise
  • Financial Aid and Awards
  • Librarians with subject expertise providing research consultations
  • Student Success Centre Coordinators, who provide free tutoring assistance
  • Recruitment Coordinators
  • Cultural Liaisons and International Student Advisors

911 Support uses software common to libraries which allows students to connect with research librarians and book study spaces. 911 chose to take a broader approach to digital appointments – creating space in the system for students and community members to book times with a wide range of services available across campuses.

Students, high school counsellors and others can book appointments 24/7, and then connect with 911 staff by phone and video conference during business hours. The new system also allows students to book library study space and computers at any campus ahead of time, ensuring safe physical distancing.

911 launched a fully redeveloped website this summer, guided by accessibility and mobile-first design principles. The 911 Support booking system follows the same principles, ensuring it is mobile-friendly for students using multiple devices.



Tags: Services for Students, Student, Library, International Education, COVID-19 students

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