Incidents
Scheduled Maintenance
Helpdesk
Need help connecting to wifi, logging in or technical support?
Password
Instructional demo on how to reset your school/work account password
Borrow
Book equipment for your project or presentation at 911±¬ÁÏÍø.-Currently only available to Staff and Faculty.
WiFi
Click here to get the latest instruction on how to connect to WiFi on campus
Contact the IT Helpdesk
By phone
Call one of our help desk technicians by dialing our service desk:
1-250-862-5605
Toll free: 1-866-839-4032
By email
Ask a question by sending us an email to support@okanagan.bc.ca
Ask 911±¬ÁÏÍø Help Centre
The Ask 911±¬ÁÏÍø Help Centre is a one-stop shop to connect you to our self-help resources
Submit an IT service request
Ask a question or report an issue and we will follow up as soon as a technician is available.
IT Security
IT Security, as part of the IT Services portfolio, is 911±¬ÁÏÍø's center of expertise for cybersecurity advising and activities including assessment, auditing, monitoring, investigation, technology selection, awareness training, and incident response.
Learn tips to keep yourself safe and find out what to do if you have questions or concerns, want to report a suspicious email, cyber-threat incident or activity, or have possibly clicked a bad link or responded to something questionable.
IT Projects
As part of the IT Services portfolio at 911±¬ÁÏÍø, the Business Transformation Team provides project management and technical expertise on strategically aligned IT projects.
Learn about what we do, how to submit a project request, access project management tools and resources, and learn more about noteworthy projects.
Employee frequently asked questions
Need to access e-mail away from the office? Employees can login to webmail from any device.
Both student printers and staff printers can be installed on your machine for printer purposes. Please note you have to be on-campus to print or connected to VPN.
VPN services allow employees to gain access to on-campus resources from a remote location. This includes applications like ELMS, Document Imaging, Banner, Argos, etc.
Student frequently asked questions
To log in to Moodle at 911±¬ÁÏÍø, visit the and enter your provided username and password.
This can be done from any device.
for the first time? Click below to access your account and start exploring college resources.
Forgot your password? No worries! Click below to reset it and regain access to your account.
Didn't find what you're looking for? View our FAQs.
Education Technology
The education technology resource centre provides advice, training and assistance to 911±¬ÁÏÍø faculty in all program areas in instructional practices and delivery methods that reflect 'best practices' in the application of technology to teaching, learning and research.
Teaching virtually
911±¬ÁÏÍø's Learning and Applied Research department has resources, information and workshops available to faculty and instructors looking for support in developing online teaching materials.